We would like to offer everyone a serious and reliable environment for online auctions on our platform. For this reason, we would like to point out that bidding is legally binding in any case and must therefore be carefully considered beforehand. Any form of “fun bidding” contradicts our terms and conditions and basic philosophy and in such a case the user account concerned will be blocked immediately and the auctioned item offered to the second-highest bidder.
If you are not satisfied with your delivered object, please contact us immediately, we have a solution for every case 😊
After you have purchased your item online, the 14-day right of withdrawal naturally also applies to our platform. However, we would like to point out that services already rendered (e.g. auction fees and transport costs) cannot be refunded in the event of withdrawal and that the return shipment is at your expense and risk.
To have special treasures such as diamond jewelry, jewelry with gemstones or brand-name jewelry auctioned at the highest possible price, you can send them directly to our experts by mail with insured shipping.
As a seller, you only pay 13.99% of the highest bid if the auction is successful.
Upon receipt, our experts will inspect your jewelry with state-of-the-art testing equipment and, depending on its quality and condition, determine a fair and realistic market price as well as the starting price for the auction.
We then create a clear description with high-quality and informative product photos. In addition, we also advertise your product and draw the attention of our customers who are looking for a similar product to your auction.
As a buyer, you only pay 8.99% of the highest bid after a successful auction. This amount also includes all taxes (such as VAT, customs duties, etc.) and fees within the EU. In addition, when you purchase your desired item on SchatzPLATZ.com, you receive the highest possible security (secure payment, security on receipt of the goods through our escrow function, verified seller, etc.) with comprehensive guarantees (authenticity guarantee, buy-back guarantee).
| Bid levels | Amount |
|---|---|
| up to 500 € | 25 € |
| between € 501-1,000 | 50 € |
| between 1.001-2.000 € | 100 € |
| between € 2,001-4,000 | 200 € |
| over 4.000 € | 250 € |
